What is latency?
With satellite Internet, requests travel a long distance from your device to a satellite and back. This distance causes a slight delay known as latency. This delay is so minimal that there’s little impact to most online activities, but is more noticeable with activities like watching videos, browsing content-rich websites, working from home and joining video conferences.
What is low-latency?
Combining satellite and wireless technologies reduces latency by sending latency-sensitive requests to the closest cellular tower instead of a satellite. With a low-latency service, requests load faster, and the service feels more responsive.
Does this service include cellular phone service?
No. HughesNet Fusion plans provide home Internet service only.
Are Fusion plans eligible for ACP?
Yes! All Residential service plans are eligible for the program.
Is HughesNet Voice available with HughesNet Fusion?
Yes! You can add HughesNet Voice to any HughesNet service plan.
Do I need a separate wireless plan to use HughesNet Fusion?
No. HughesNet Fusion plans use multipath technology to combine satellite and wireless connections for a fast and responsive home Internet experience.
What is the difference between HughesNet Fusion plans and satellite-only plans?
HughesNet Fusions plans combine satellite and wireless technologies to deliver a high-speed, low-latency, reliable Internet experience. The experience feels faster especially while watching videos, browsing content-rich websites, and video-conferencing.
Are Data Tokens available for Fusion plans?
Yes! If you’d like to restore your speeds, you can add more data by purchasing a Data Token through the HughesNet Mobile App or by visiting myHughesNet.com.
Can I connect to a VPN?
Yes! You can connect to a VPN with Fusion plans. VPN use will reduce speeds by as much as 50%–70% while connected. Service returns to normal once VPN is disconnected.
Is there a data cap with HughesNet Fusion?
No! All HughesNet plans, including HughesNet Fusion plans, include No Hard Data Limits. If you exceed your plan data, we won’t cut you off or charge you more. You can stay connected at reduced speeds or purchase Data Tokens to restore your service to normal speeds.
Does my Fusion service include the Bonus Zone?
Yes! All HughesNet plans, including Fusion plans, come with a Bonus Zone of 50 GB/mo. during off-peak hours (2am-8am).